Hess Brothers Florist Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Customer Service4.7
- Return Policy4.3
- Good Value4.5
- Price & Quality4.7
Recent Customer Reviews (14)
Ali Kadyrov
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Hosea Gomez
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Morgan Parkin
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Erin Harris
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Benjamin Cummings
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Cauã Araujo
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Dagrún Grímsdóttir
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Marcel Schultz
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Danielle Myers
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Tracy Quick
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Hess Brothers Florist Pricing
Flowers generally
Under $40, $41-$50, $51-$60, $61-$70, $71-$80, $81-$90, and over $100
"You Make Me Smile" bouquet
$74.99 - $104.99
Hess Brothers Florist Pros & Cons
Pros
1
Continuous enjoyment of fresh, beautiful floral arrangements delivered regularly without needing to reorder each time.
2
Personalized experience through customizable subscription plans tailored to individual tastes and schedules.
3
Assurance of quality craftsmanship by experienced florists who create unique designs every delivery.
4
Reliable local service backed by decades of expertise combined with worldwide delivery options via Teleflora.
5
Long-standing reputation: Family owned and operated since 1926, making it one of the oldest florists in Western New York, which suggests reliability and experience.
6
High customer satisfaction: Rated 5.0 out of 5 based on multiple reviews, indicating strong positive feedback from customers.
7
Same-day delivery: Offers professional same-day flower delivery in Hamburg and surrounding areas, enhancing convenience.
8
Wide service area: Serves many communities in Western New York and offers worldwide delivery through Teleflora.
9
Personalized service: Emphasis on friendly, prompt service and going the extra mile to ensure customer satisfaction.
10
Variety of occasions: Provides floral arrangements for birthdays, anniversaries, sympathy, new babies, and more.
CONS
1
Limited online reviews: Only a few reviews are publicly visible, which may limit the breadth of customer feedback available for evaluation.
2
Local focus: While they offer worldwide delivery via Teleflora, their primary service and reputation are local, which might limit direct control over distant deliveries.
3
Website content: The website appears straightforward but may lack extensive online features or detailed product information compared to larger floral retailers.
Hess Brothers Florist Features and Benefits
Features
Flexible and customizable flower subscriptions
Allows customers to choose delivery frequency and bouquet size featuring the freshest seasonal blooms, providing personalized experience tailored to individual tastes and schedules
Monthly and weekly floral subscription programs
Offers new, handcrafted designs each period by professional florists using carefully selected seasonal flowers, ensuring continuous enjoyment of fresh arrangements without reordering
Large inventory of fresh flowers and tropical plants
Ensures a wide variety for different occasions and preferences
Family-owned business since 1926
Provides prompt, friendly service dedicated to customer satisfaction with decades of expertise and reliable local service
Same-day delivery
Enhances convenience with professional delivery in Hamburg and surrounding areas
Wide service area
Serves many communities in Western New York and offers worldwide delivery through Teleflora
High customer satisfaction
Rated 5.0 out of 5 based on multiple reviews, indicating strong positive feedback
Personalized service
Emphasizes friendly, prompt service and going the extra mile to ensure customer satisfaction
Variety of occasions
Provides floral arrangements for birthdays, anniversaries, sympathy, new babies, and more
Quality craftsmanship
Assurance of quality by experienced florists who create unique designs every delivery